Nicole Heitzman Art & Photography is operated by the artist herself, Nicole Heitzman. CUSTOM PAINTINGS & PHOTOGRAPHY are available! For questions, contact Nicole via the Etsy "Conversations" link or the "Request a special order" button.
All payments must be made before items are shipped or picked up. Tax is included where necessary.
USPS is the primary service used for this shop. Please be sure to include a PO Box Number if that is how your address is registered with USPS. Shipping is based on size, weight & packing methods. If you should need items combined for shipping or adjusted to receive an item by a certain deadline, please contact Nicole for available options. For questions, contact Nicole via Etsy's link to “Contact Shop Owner", “Message NicoleHeitzmanArtandPhotography”,“Conversations" or the "Request a special order" button.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Due to the nature that many items are custom order there will be no refunds on those purchases. It is not possible to resell most custom items. Refunds are only made if the artist deems it necessary.